SHIPPING & RETURNS

Shipping Policy

All our physical products are shipped as quickly as possible, usually within a week. Delivery time varies depending on where you live and how long the delivery distance will be, but we always try to choose the fastest and safest option.

Digital products can be downloaded directly after purchase. You can download the product on the confirmations page or via the confirmation email we will send you.

Return & Exchange Policy

If you by any reason are not satisfied with a product you have purchased from us please contact us at contact@isoletto.com within 14 days after receiving your delivery and we can help you and see if your purchase is valid for a refund. Our refunding and return policy is according to Swedish recommendations and any refunds are made based on the original payment method.

If the product is undamaged you can normally make a return or exchange the product for another one with the same value within 14 days after receiving your delivery. In that case you return the product in its original box together with the original receipt and we will make a refund to you when the return is received and approved based on the original payment method. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please note that digital products such as mockups are not eligible for return due to the nature of the product.