What is included?
- AI file with pre-filled mockups that you can apply your design on with a few clicks
- PDF with mockups in various combinations ready to print for manual design
- PDF with instructions on how to work with the pre-filled mockups
How do I use the mockups?
See the user guide HERE on how to use the pre filled mockups to change the patterns to your own designs. The guide is also included with your purchase. NOTE: to do this you need access to Adobe Illustrator.
What program do I need?
I make patterns in Photoshop, can I still use the mockups?
Yes. You must work in Illustrator to use the mockups with the shortcuts I created, but it's easy to import patterns created in Photoshop. A simple guide of how to do it is included, you can see it HERE.
How do I get my product?
After you have completed your purchase, you will be sent to an order confirmtion page where you can download your product. You will also receive an email with your order confirmation and a link where you can download your purchase. Note that the download link only works for 30 days!
Can I return the product?
Unfortunately, we do not offer refunds because the digital nature of this product.
What can I use the mockups for?
Do the posters come in any other sizes?
No, not at the moment. But if the demand get big it's very possible that more sizes will come later!
What paper are the posters printed on?
All posters are printed on matte Hahnemühle Fine Art paper which have a smooth surface and "bright white" base that gives a good color reproduction. The paper has a basis weight of 210 gr.
Do you ship internationally?
Yes we do!
How long is the delivery time?
Normally your order is sent within a week but the delivery time depends on where you live. You will receive a delivery confirmation to your email address when your item is sent with a traceable delivery number.
What happens if the item is damaged upon delivery?
We have chosen carriers that we think guarantee good quality in their deliveries. But despite this, transport damage can occur. We therefore ask you to check carefully if the product has any damage when you receive it. If the product or packaging has visible damage, you should report it directly to the carrier or, if you discover damage after delivery, as soon as possible to us at email@example.com
What happens if I don't pick up my package?
Normally, your package stays at your drop-off point for 14 days after the arrival date. If you do not pick it up within this time, the package will be sent back to us. For uncollected packages, we charge a fee of SEK 300 for packages sent within Sweden and SEK 500 for international shipments, which corresponds to our costs for shipping, return shipping and handling.
Can I regret my purchase?
Östra Norrlandsgatan 68B
90331 Umeå Sweden
How is the refund made?
If you regret your purchase, we will refund you within 14 days of receiving and approving your return. We have the right to make deductions for any depreciation. We will use the same payment method for the refund that you used for your purchase.
What happens if there is a defect in the product?
How can I pay?
You can choose to pay by credit card via Stripe or PayPal
Got more questions?
Send an email to firstname.lastname@example.org