FAQ

Digital Mockups

What is included?


- AI file with pre-filled mockups that you can apply your design on with a few clicks - AI file with blank templates
- PDF with mockups in various combinations ready to print for manual design
- PDF with instructions on how to work with the pre-filled mockups




How do I use the mockups?


See the user guide HERE. It's also included with your purchase.




What program do I need?


Adobe Illustrator




I make patterns in Photoshop, can I still use the mockups?


Yes. You must work in Illustrator to use the mockups with the shortcuts I created, but it's easy to import patterns created in Photoshop. A simple guide of how to do it is included, you can see it HERE.




How can I pay?


You can choose to pay by credit card or PayPal




Is tax added to the price?


No, sales taxes are included in the price




How do I get my product?


After you have completed your purchase, you will be sent to an order confirmtion page where you can download your product. You will also receive an email with your order confirmation and a link where you can download your purchase.




Can I return the product?


Unfortunately, we do not offer refunds because the product is digital and thus can not be returned.




What can I use the mockups for?


This product is are sold with a commercial license which means that you are allowed to use the product in any personal or commercial work. The product can appear in up to 5 000 end products for sale. You can create artwork with this product and sell the end product. However you are NOT allowed to sell or redistribute this products in any way in their original form. You get one license per purchased product - and are not allowed to share them with anyone else. The surface pattern design included in the files are made by Isoletto Design and are allowed for personal use only. Copyright Isoletto Design.




Got more questions?


Send an email to contact@isoletto.com





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